A person who works online, usually as a volunteer, answering users questions and providing assistance to a new user (newbie) in onlinechat rooms and Internet discussion forums.
Learn the Net Learn the Net is a complete guide to the Internet designed for new users who are overwhelmed by the volume and complexity of the online world. Sections include: getting started, Internet basics, digging for data, doing business, Web publishing, and multimedia. Lastly, this guide is available in English, French, Italian, and Spanish.
