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ERM
Last modified: Wednesday, February 12, 2003
Short for
E
nterprise
R
elationship
M
anagement
. ERM relates to solutions allowing an enterprise to share customer, product, competitor and market information to accomplish goals of meeting long-term customer satisfaction and increased revenues.
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ERM
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Application Service Providers (ASPs)
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B2C
CRM
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wireless ASP
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