Abbreviated as ECM,
Enterprise Content Management is
the
document management term which describes the technologies used by
organizations to capture, manage, store, and control enterprise-wide content,
including
documents,
images,
e-mail messages,
instant messages, video, and more. ECM
software is used to assist in content control associated with
business
process, and can be used to assure compliance (
Sarbanes-Oxley
, HIPPA, etc.). ECM has emerged from the
convergence of many related
technologies such as document management,
Web content management, and
collaboration.